Business Profile: Brian’s Auto Glass expands both services and service area
ESCANABA — Brian’s Auto Glass has been working to expand both its service area and the services it provides.
Owner Dan Garcia said the building where Brian’s Auto Glass is located is actually home to two different businesses — his business and Brian’s Quick Lube, owned by Erick Hansen.
The “Brian” in these businesses’ names is Brian Robitaille. Robitaille and Hansen founded the auto glass business in the early 2000s and purchased the quick lube business.
Robitaille retired about five years ago. At the time, Hansen took over both of his businesses.
Garcia said he took ownership of Brian’s Auto Glass in 2016.
“I bought it from Erick on April 15,” he said.
Services provided by Brian’s Auto Glass include glass installation and repair for automobiles, commercial motor vehicles and motorhomes, along with flat glass for off-road vehicles, heavy equipment and more.
In addition to offering its services on-site, employees of the business are able to go to people’s homes and workplaces to work on their vehicles.
“We provide mobile service at no charge,” Garcia said.
He noted the service area for mobile service ranges from Iron Mountain to Marquette to Marinette, and everywhere in between.
Garcia also spoke about the qualifications held by his employees.
“All of our technicians here are certified through the Auto Glass Safety Council,” he said.
He went on to state all of the business’ technicians have at least two years of experience, with the majority having 10 years.
Business has been going “really good” at Brian’s Auto Glass since Garcia took over.
“Our sales have increased year over year,” he said.
Much of Brian’s Auto Glass’ recent profits have been reinvested into the business, Garcia said. This has funded the purchase of improved tools and equipment and has allowed the business to establish a presence elsewhere in the Upper Peninsula.
“In 2017, we acquired Chatham Auto Glass in Chatham, Mich.,” he said.
One of the business’ most notable recent improvements opened at the Escanaba location recently.
“There used to be a car wash here up until October,” Garcia said.
Now, the space is home to a calibration bay for advanced driver-assistance systems, which opened in November. There, Garcia said these systems can be recalibrated when a car featuring them has its windshield changed.
“The majority of those functions are in cameras in the windshield,” he said.
Moving forward, Garcia said he aims to continue expanding his business’ reach.
“In the near future, we hope to have a location in Iron Mountain or Kingsford,” he said.