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The Michigan Unemployment Insurance Agency (UIA), November 9, fully launched its MiUI platform -- a “modern online system that transforms the unemployment experience for workers and employers across Michigan.”
In the official announcement put out on Monday, the UIA stated their new, User-friendly MiUI platform will make it convinient for workers and employers to complete all routine unemployment benifit and tax obligations.
According to the release, the site features improved accessibility and enhanced user control, allowing for seamless accessiblity on smartphones or other devices. The UIA also said the platform has robust anti-fraud capabilities.
This new system comes as a replacement to the 14-year-old Michigan Web Account Manager (MiWAM), which is now permanently offline.
"MiUI is a totally new way for workers to file a claim or certify for benefits and employers to pay unemployment taxes," said Jason Palmer, director of UIA. "MiUI empowers users to take greater control of managing their accounts. It's mobile-friendly for convenient access to claims or wage reporting information at any time. New plain language forms and letters are much easier to understand, making for a more successful unemployment experience."
Also in the relesase, the UIA included instructions on how to access the new platform and an expected notice that users may see once logged in.
MiUI access instructions
On the Michigan.gov/UIA website, click the Login to MiUI link. Then, use your State of Michigan MiLogin credentials if you have a MiLogin account. If you don't have a MiLogin account, create a username and password.
Once signed into MiLogin, access MiUI from the Pure Michigan Talent Connect site. Current and historical unemployment account information was transferred over to MiUI from MiWAM. Anyone with an existing claim will not have to file a new claim in MiUI.
Late certification notice
During the transition to MiUI, some unemployed workers may receive notice about a late certification. This may happen because of a prior system Downtime Period or because MiUI now uses a weekly certification schedule instead of a biweekly schedule.
Workers are encouraged to certify for available weeks in MiUI and promptly respond to any fact-finding questionnaire they receive. The UIA has stated it will review each situation individually and -- in most cases -- will find that the certification was not late or that the Downtime Period was good cause for the delay.
To help users navigate the transition, callers can reach UIA any day from 8 a.m. to 5 p.m. Workers can call Customer Service at 1-866-500-0017. Employers can call the Office of Employer Ombudsman at 1-855-484-2636, Option 4.