Iron Mountain VA facility cited for doing great work

It wasn’t all that long ago that we were using this space to criticize the Department of Veteran Affairs for running shoddy and substandard VA hospitals around the country.

Several national investigations had found horrifying deficiencies at several big regional hospitals including but not limited to peeling paint, rampant mold and indifferent staff.

Thankfully, that wasn’t the case with the facility in Iron Mountain. The Oscar G. Johnson VA Medical Center was never included on lists of poor facilities and was even cited on several occasions for providing good-quality care to the region’s veterans.

The facility received another nice accolade recently; this one was for providing its patients with outstanding health care experiences. A VA press release stated the Iron Mountain facility was awarded the 2018 Best Experience Award for Level 3 (small, low complexity) facilities at the Veterans Patient Experience Symposium Feb 5-7 in Washington, D.C.

“This award would not be possible without the commitment of our staff, volunteers, stakeholders and community health care partners,” Jim Rice, medical center director, who attended the symposium and accepted the award, said in the press release. “Our employees feel passionate about serving veterans. They are committed and accountable to the organization and each other, and are empowered by leadership to put discretionary effort into their work.”

We’d like to offer our congratulations to the regional chorus. It’s work well done and we are pleased and proud you’re in the Upper Peninsula.

— The Mining Journal (Marquette)